Click the Lock icon at the bottom to unlock the page. On a Mac, open System Preferences and then choose Security & Privacy. Make sure both Let apps access your camera and Let desktop apps access your camera are enabled by swiping the buttons to the right. If you're using Windows, go to the Settings app and choose Privacy & Security, then Camera. The way to check on this depends on what kind of device you're using for your Zoom call. You might not see any video because the Zoom app doesn't have permission to use your camera. If not, you'll need to get the camera working before trying to use it in Zoom. Try using the camera in a different app if you are using Windows, for example, click Start and type "camera." Start the Camera app when you see it in the search results, and make sure you can see the camera's feed in the app. Ensure it's plugged in and try a different USB port if necessary. But if you are using a plug-in webcam for your desktop computer, for example, your first stop should be making sure it's properly connected and will work on its own, outside of Zoom. If you are using a camera that's built into your device - like the camera in your phone or laptop - you can skip to the next step. Make sure your camera is properly connected There are a lot of potential issues to sort through, but we've rounded up the seven most common ways to remedy Zoom when your camera is not working. Zoom meetings can be a hassle, but they're even worse when your camera is not working properly. Using Zoom to conduct remote web meetings is now a part of everyday life, and for many people is one of the trade-offs that comes with getting to work from home.
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